Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, book a workshop, or contact us. This includes your name, email address, phone number, billing address, and payment information.

We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, and pages visited.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

We may also use your information to personalize your experience, analyze usage patterns, and develop new features and services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with certified schools and artisans to fulfill workshop bookings and product orders.

We may also share information in response to legal requests, to protect our rights and safety, or in connection with a business transfer.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is retained until you request deletion.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications and request data portability where applicable under local laws.

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

Marketing Communications

We may send you promotional emails about our services, workshops, and events. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@murvellaquiet.com
Phone: +81-28-610-1400
Address: 1 Chome-2-68-5 Shinkawacho, Koshigaya City, Saitama Prefecture, 343-0852

Effective Date

This Privacy Policy is effective as of January 1, 2025.